Returns & delivery policy
Updated: 14.11.2026
Translation for convenience — the Georgian version is legally binding.
On NULI SHOP the seller is the store. Returns and exchanges follow the store’s terms and the Law of Georgia on Consumer Rights Protection.
Distance purchases
- For goods bought online the consumer generally has the right to withdraw within 14 calendar days of receipt, except for cases set by law.
- Exceptions include custom-made items, perishable food and hygiene-sealed items that were opened.
- The item must be returned unused and complete.
Defective item
Contact the store with the order number — it must repair, replace or refund as required by law.
How to return
- My panel → My orders → store contacts;
- contact the store and agree on the return;
- if the store does not reply within 3 working days, write to us — we will help.
Delivery
Delivery times, prices and zones are published by each store on its page and at checkout.
Contact
- Operator
- შპს „რენექსთი“ (ReNext LLC)
- Company ID
- 442265512
- Address
- საქართველო, თბილისი, აღმაშენებლის ხეივანი 188
- broker@nuli.ge
- Phone
- +995 511 14 55 33
- Chat
- NULI.GE account → Chat